PCR Tests

Frequently Asked Questions

What does the service involve?

The Queen Anne Street Medical Centre COVID-19 Swab Testing Service is an RT-PCR test, which is used to confirm a negative infection of COVID-19. This may be used for proof of fitness to fly or work, or to give you confidence to meet with family and friends whilst following local guidelines.

A sample collection will be conducted by one of our practitioners from the back of the throat and the inside of the nose, and then tested at our lab at Fitzrovia Hospital for evidence of COVID-19 infection.

If the result is negative, a certificate will be issued to confirm this.

Do I need to bring ID?

Patients must bring their passport, current UK, or EEA photocard driving licence, EEA member state identity card or a national identity card bearing a photograph. Please note that only originals can be accepted for verification purposes. There will be a charge of £30 for the consultation if no you do not provide appropriate identification.

Will I receive a Fit to Fly certificate?

• Yes, a Fit to Fly certificate will be issued if required and the test is negative.

Is this service available on Bank Holidays?

• This service is not available on Bank Holidays, including Easter.

When should I book my appointment? 

• The service is available only at our 25 Welbeck clinic, and whilst we will endeavour to meet your requirements, appointments are subject to lab capacity, availability of trained personnel and stock availability.
• Appointments for this service are only available Monday to Friday between 9am to 3pm.
• This service is not available at weekends, you will not be tested if booking at the weekend.
• Appointments booked on weekend or on a bank holiday will be cancelled.
• If you are flying abroad, please check the requirements of all your destinations and book within the required time frame. The requirement for pre-flight testing does vary by country and can be subject to change. Ensure you know how many days or hours before landing you are required to have had the test. It is your responsibility to ensure you meet your destination’s criteria.

When will I receive my results?

• Results are processed on same day of the test.

How to get your results?

• We will send your results to the email address you register for your appointment we will register you with
• Results will generally be available within 3.5 hours of the test being taken. Queen Anne Street Medical Centre gives no guarantee the results will be available at this time.
• Results maybe returned as indeterminate, in such cases you will be offered another test (free of charge), but any lost flight costs will be the patients responsibility.

What happens if I need to retest?

• There may be a small number of tests which are indeterminate and require a re-test. If this is the case, you will be contacted, and a new appointment will be re-booked at no extra cost. Queen Anne Street Medical Centre will not be liable for failed or inconclusive tests.

Are the kits CE marked?

• PCR Test: A COVID-19 polymerase chain reaction (PCR test) uses swabs from your nose and throat to check if there is genetic material from the COVID-19 virus currently in your body. The test we use is CE marked and has been approved by the MHRA.

Will Queen Anne Street Medical Centre report a positive result to PHE?

• Yes, There is a statutory duty to report the outcomes of all Covid19 tests to Public Health England (PHE) or the relevant authority. In the case of a positive or indeterminate result we are required to provide the information within 24hours of the result. We will only share the required data. For further updates please see the Government website. 

Terms and Conditions

• This service is not suitable for anyone with symptoms of COVID-19, if you have symptoms please stay at home and follow local advice.
• Patients must be 5 years of age and over; minors must be accompanied by a parent or legal guardian. If the child is 12 years or older, consent must be gained from the child themselves. For children under the age of 12, parental or legal guardian consent is permitted.
• Patients must bring their passport, current UK, or EEA photocard driving licence, EEA member state identity card or a national identity card bearing a photograph. Please note that only originals can be accepted for verification purposes. There will be a charge of £30 for the consultation if no you do not provide appropriate identification.
• We cannot guarantee results will be received the next day.
• There is a small chance the test result could be inconclusive; in this case we will offer to rebook (at no extra charge).
• When using these services for travel purposes, you must check the requirements of your destination before booking.
• Queen Anne Street Medical Centre will not be held liable for losses, costs, or damages that you suffer or incur because of any delays in receiving test results or because of inconclusive tests.
• Queen Anne Street Medical Centre will not be held liable for losses, costs, or damages that you suffer or incur because of receiving a positive test result.
• This service is subject to lab capacity, healthcare practitioner and stock availability.
• This service must be pre-booked. Same day bookings can be accommodated if available.